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Frequently Asked Questions
How long will it take to receive my order?
Orders are typically processed within 1–2 business days. Standard delivery across India takes 5–7 business days, while express shipping takes 2–3 business days. You will receive a tracking link via email and SMS once your order has been dispatched.
What is AMARU's return and exchange policy?
We accept returns and exchanges within 7 days of delivery. Items must be unused, unwashed, and returned in their original packaging with tags intact. Sale items and customised pieces are not eligible for return. To initiate a return, please contact us at support@amaruwears.com with your order number and reason for return.
How do I know which size to order?
Each product page includes a detailed size guide with measurements in inches and centimetres. We recommend measuring yourself and comparing with the chart before placing your order. If you're between sizes, we suggest sizing up for a more comfortable fit. You can also reach out to us for personalised sizing assistance.
Are the colours of the products accurate to what I see on screen?
We strive to capture our fabrics and embroideries as accurately as possible in our product photography. However, slight variations in colour may occur due to different screen settings and lighting conditions. If you have any concerns, feel free to contact us before placing your order.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email and SMS. You can use this to track your shipment on our delivery partner's website. You can also log in to your AMARU account and visit the "My Orders" section for real-time updates.
Can I cancel or modify my order after placing it?
Orders can be cancelled or modified within 12 hours of placement, provided they have not been dispatched. Please contact us immediately at support@amaruwears.com or via WhatsApp with your order number. Once the order is shipped, cancellations are not possible.
What fabrics does AMARU use?
AMARU specialises in premium Indian ethnic wear crafted from carefully sourced fabrics including pure cotton, chanderi, georgette, and silk blends. All fabric details are listed on each product page. We prioritise comfort, breathability, and quality in every piece we create.